Contact

Bug, idea or question?

Found something broken, want a feature, or need to report a listing or member? Tell us here. We read everything, and reply to questions and reports by email.

What is this about?
BugsInclude what you clicked, what you expected and what happened. Screenshots help.
Feature requestsTell us the problem you are trying to solve, not just the button you want.
ReportsLink the listing or profile and describe the issue. Reports are confidential.

Getting started

  • Card list — Upload a CSV or spreadsheet of the cards you have for sale, or add them by hand, and they become a searchable table on your public profile.
  • Wishlist & matches — List what you are hunting for and MoxSwap shows you the listings that match it, so you stop scrolling the whole feed.
  • Bump — Push one of your own posts back to the top of the feed from your seller dashboard when it has gone quiet.
  • Save & follow — Bookmark a listing and it waits for you in the Saved tab of the feed, and following a seller keeps their new posts in reach too.
  • Deals and verified feedback — Recording a deal is how both sides confirm who traded with whom, and only a confirmed deal unlocks verified feedback on each other's profile.
  • Messages — Ask a question, agree the details and arrange the handoff directly with the other person — every conversation lives here.

Want the guided version? Open Getting started.

Prefer email? Write to support@moxswap.com. Same inbox, same people.

Looking for safety advice instead? Read the Safety guide.